How to request content in an accessible format
If you need information on this website in a different format please do not hesitate to contact us at: email (firstname.lastname@example.org) or call (028 92633000).
Please provide the following information:
- the web address (URL) of the content
- your name and email address
- the format you need e.g. accessible PDF, large print, audio recording, braille or BSL
Reporting accessibility problems with the website
We are always looking to improve the accessibility of the website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please contact us using the details provided below:
We will consider your request and get back to you within five working days.
The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland. If you’re not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland – https://www.equalityni.org
Technical information about this website’s accessibility
These websites are compliant with the Web Content Accessibility Guidelines 2.1
Content that’s not within the scope of the accessibility regulations
However, some of our content is exempt from the accessibility regulations:
- pre-recorded audio and video published before 23 September 2020
- PDFs or other documents published before 23 September 2018 – unless required for the use of a service, for example a form
- third party content that is not within our control, for example, embedded video players like Vimeo or YouTube, and embedded Google Maps.
If you have any problems using this website, please contact us using the details provided above us and we will investigate the issue and/or provide you with the information you need in an alternative format.
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.Some pdf documents are not accessible in a number of ways due to document structure. We plan to review a standardised format for documents on the website as part of the re-development.
How we test this website
Testing takes place on an annual basis by Website NI
Tests will also be carried out internally on the compatibility of the website with Browsealoud software.
What we are doing to improve accessibility
We intend to continue improving the accessibility of our site to ensure that any older content, in addition to new content, will conform to Level AA.
This statement was prepared on 21 October 2022